How to reach us
Write to contact@crypto-morocco.com. That is our only contact channel. We do not run a phone line, a WhatsApp number or a Telegram support group, and we do not have a physical office open to the public.
Please write in Arabic, French or English, whichever is easiest for you. A clear subject line helps us route your message: “Correction”, “Press”, “Feedback” or “Question”.
What we can help with
- Corrections. An error of fact, an outdated price, a law that has moved forward, a broken link. Tell us the page and, if possible, a source. We check every report and correct confirmed mistakes promptly, updating the date shown on the page.
- Questions about our content. If something in a guide is unclear, we are happy to clarify it, and your question may improve the page for everyone.
- Press and research. Journalists, researchers and students can ask about our data, such as our dated P2P snapshots, and how we collected it.
- Feedback. Topics you would like us to cover, cities we have missed, or questions people around you keep asking.
What we cannot help with
- Investment advice. We cannot tell you what to buy, when to sell or how much to invest. We are not licensed financial advisers, and nothing we write is a personal recommendation.
- Account recovery or disputes. We have no access to any exchange, wallet or P2P platform. If your account is blocked, a trade went wrong or a withdrawal is stuck, contact the platform’s official support through its website or app, and your bank if dirhams are involved.
- Legal or tax opinions. For a notice from the Office des Changes, a bank inquiry or a tax question, consult a qualified Moroccan lawyer or accountant. Our legal guide and tax page explain the context but are not advice.
- Paid placements. We do not sell rankings, reviews or sponsored articles, and we have no partnership with any exchange.
Response time
We read every message. We aim to answer within five working days; corrections usually go faster. If a message asks for investment advice or account recovery, we may do no more than point you to the right place.
A warning: we never DM you first
If you receive such a message, do not reply and do not pay. Report the account to the platform where it appeared and, if you have lost money, file a complaint with the police. Our guide to crypto scams in Morocco explains the most common patterns, including fake recovery services that target people who have already been defrauded.
About your email
When you write to us, we use your address and message only to reply and, for corrections, to follow up. We do not add you to a mailing list or share your details. The privacy policy explains how long we keep messages and how to ask us to delete them.
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